Auscript is the exclusive provider of recording and transcription services to Queensland Courts.
In 2013, Auscript was awarded a contract to provide exclusive digital recording, transcription management and transcript production services for the Queensland Department of Justice and Attorney-General (DJAG).
In just three months, Auscript installed FTR, its digital recording system, in 242 courtrooms across Queensland.
Every courtroom is securely connected to Auscript’s network, enabling us to remotely record, annotate and monitor every court matter state-wide and immediately hand-type proceedings. Our solutions provide broadcast quality audio recordings and fast, high-quality transcripts across the State. We produce transcripts for both criminal and civil matters.
Services
Access to audio must be granted by the Department of Justice in all instances for both parties and non-parties.
Who can request a transcript?
Access to transcripts for non-parties, and in certain cases parties, must be approved by the Department of Justice.
Turnaround Times
Real-Time
Delivery of the electronic transcript seconds behind the spoken word both in the Courtroom and to remote clients, giving you the ability to flag events and take notes in the transcript instantaneously. Make an enquiry now.
Same Day
Final transcript of whole day’s proceedings are delivered by 6 pm. Same Day transcripts must be ordered before 9 am on the day the matter occurs. If matters sit past 4:30 pm, a partial will be delivered by 6 pm. The remaining transcript will arrive by 9:30 am the next business day.
1 Day
Final transcript delivered within 24-hours of order confirmation. Where the day after receipt of the order is a non business day, the transcript will be delivered on the next business day.
2 Day
Final transcript delivered by 5 pm within two business days of the order confirmation.
3 Day
Final transcript delivered by 5 pm within three business days of the order confirmation.
Revisable 3 Day
All revisable transcripts will be produced and delivered to the Judge unrevised on a 3 Day turnaround. Upon receiving the revised transcript from the Judge, Auscript will deliver the revised transcript. If it is a Supreme Court matter, and we do not receive a revised transcript, Auscript will deliver the transcript Issued Subject to Correction after 10 business days of the unrevised transcript being delivered.
5 Day
Final transcript delivered by 5 pm within five business days of the order confirmation.
10 Day
Final transcript delivered by 5 pm within 10 business days of the order confirmation.
We can accept requests for urgent transcripts at any time.
- Order via MyAuscript, our free and secure portal for account customers
- Download order form and submit it to our Client Services Team.
You can select your delivery preference when ordering:
- Hardcopy delivered by mail or by a Courier
- Court.fm access can be provided so you can securely stream court recorded audio
- A CD of the recordings can be delivered by mail or Courier.
Transcript costs can vary greatly depending on how many words are spoken in each hearing. The average hearing results in approximately 140 words being spoken per minute; however, the cost of your transcript depends on the length of the matter you require to be transcribed and how fast or slow participants are speaking. Click on Quick Calculator for an estimate of costs or contact our Client Services Team.
You can choose the exact period of proceedings you require so you only pay for what you need.
No. Sharing transcripts is a direct breach of copyright. In instances where transcript sharing is suspected or admitted to, Auscript reserves the right to withhold services.
For matters in the Queensland Courts the Department of Justice and the Attorney General can approve a fee waiver to clients who demonstrate financial hardship. A fee waiver application form is available here. The application form must be completed and supporting documentation provided to assist in making an informed assessment of your current financial situation, so a decision can be made on your fee waiver eligibility. Auscript will forward this information to the Queensland Courts Service for their assessment.
The types of supporting documents you can provide include:
- Copy of your bank statement/s (minimum 3 months of transactions. Must include partner bank statements for married or defacto relationships).
- Pay Slips, Payment Summaries and Income Tax Assessment Notice.
- Centrelink statement that details the amount and type of benefit you receive.
- Copy of Pension card or Health Care card.
- Any other supporting documentation that may assist your application for a fee waiver.
The Fee Waiver Application Form and supporting documentation must accompany the Auscript order form. If you are unable to provide the information required for the Fee Waiver Application Form or have any queries, please contact the Queensland Courts Service, Transcript Co-ordination Team on (07) 3247 4360.
Please note: Your Fee Waiver Application will be assessed regarding the requested hearing dates only. Any future requests for transcripts will require a new Fee Waiver Application to be lodged for assessment.
The Federal Court has arrangements in place whereby litigants in impecunious circumstances may obtain limited access to the transcript. Please contact the applicable Federal Court Registry to discuss their protocol on assistance for litigants in impecunious circumstances.